Denim’s report showcases the need to invest in smarter tools to optimize back office operations and drive revenue.” Our Methodology
Because they act as connectors in the supply chain, freight brokers must have a streamlined payment process to avoid errors and delays. “Shippers need goods delivered on time, and carriers need to be paid on time. “Time is everything in logistics,” said Bharath Krishnamoorthy, CEO and co-founder of Denim. This is because freight brokers are a key component of the supply chain and if their systems are bogged down, that slows down the movement of goods for their customers and carrier partners. These findings highlight that it’s no longer viable for successful freight brokers to rely on antiquated payment processes. This report gives us actionable insights into how we can do this. As a partner for our customers, we pride ourselves on helping our broker clients succeed. We also wanted to provide some concrete learnings to help freight brokers grow their businesses. We have long known that it’s important for freight brokers to save time on back-office operations and to digitize their practices, but we wanted to conduct some research to prove this point. The Goal of the Freight Broker Pulse Report The insights we found are invaluable to freight brokers today. We worked with a leading research agency to survey nearly 200 brokers to see how they feel about their business, the overall freight broker landscape, and what they are expecting in 2023. With that in mind, we set out to conduct a report about freight brokers, for freight brokers. Between rising gas prices, driver shortages, and increased (then waning) demand, it’s not an easy industry to succeed in! There’s no denying that it’s been a tumultuous year (or a couple of years) for freight brokers.
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